Using the Log Files

There are three types of log files used by Entré.

• vx.gui.log: Log file of the client user interface.

• vx.appserver.log: Log file for the application server.

• vx.adminapp.log: Log file for database tasks, such as: upgrades, plugin upgrades, and database imports.

Log files are written to the Logs in the Entré working directory. To locate a log file, open the Entré application server folder.

Open the log folder to view the log files. The most recent activity is logged in the first appserver.log file. Subsequent log files contain data historic to the preceding file. Log files data is capped at 1 MB (1,025 KB) per file. When a log folder reaches the data cap, a new log is created. For example, when appserver.log reaches the data cap, the data will roll over creating a new file called apperserver.log.1. The appserver.log file always contains the most recent data and the appserver.log file with the highest number to always contain the oldest appserver data.

To locate recent log instances, open the appserver.log file. Data populates in a descending manner causing recent data to be located at the bottom of the window.

Note: The log directory may not contain all the logs described above because they are only written to the directory when the dependent application is running. For example, if only the Entré client is running, then the log file in the log directory will be: vx.gui.log.