Set Up a Panel with a Remote Key

When adding a new panel to Entré with the intent of using a remote key, do not use the New Panel Wizard. To prevent communication errors, complete the following steps in order.

Connect a Panel to Entré with a Remote Key

1. Go to Configuration > Hardware Tree.

2. Right-click DMP Driver. Select New Panel 150/350/550.

3. In General, give the panel a name and select the model type.

4. Go to Communication. In the Main account number field, enter the account number of the panel.

5. Go to the Remote Options section and enter your remote key.

6. In the Entré tab, select the appropriate communication type and enter information.

7. Press Save and Close.

Retrieve Panel Programming

1. In the Hardware Tree, right-click the new panel. Go to Panel Control > Start.

   • Note: Panel communication is slower with Cell. It may take up to 30 seconds to respond.

2. Right-click the new panel. Go to Panel Configuration > Retrieve Configuration.

3. The Retrieve Configuration dialog pops up to confirm programming retrieval. Press OK.

   • Note: Retrieving can take up to 4 minutes with Cell, depending on the amount of configured hardware devices on the panel.

Change a Remote Key

Caution: Before editing the remote key, inform operators that you are performing maintenance on the panel and ensure there are no pending changes to personnel, badges, or profiles. To check for pending changes, run a report or download users and schedules.

1. Go to Configuration > Hardware > Hardware - Tree. Right-click the appropriate panel and select Edit.

2. Go to Remote Options and edit the Remote key.

3. Go to Configuration > Hardware > Hardware - Tree. Right-click localhost - DMP Driver and press Restart.

4. To send the new remote key, push the hardware configuration to the panel.